Bev and Duane
About a month and a half ago Bev came into our showroom here in Valley Junction. She was looking for some advice on a problem she was having with her patio door. Patio door problems are something we deal with every day here at Renewal by Andersen, but this was no ordinary problem. Bev’s husband Duane is a veteran and was having an extremely difficult time getting his wheelchair in and out of their home.
Bev explained to us she was just trying to get ideas at this point and that she was planning on applying for a VA grant of some sort to fund this project and that the applying process could take quite some time but she needed a quote to get started.
We told Bev we would send someone out to take a look at the door and to quote her and Duane’s project. Our team went out and took a look at the door and could immediately see that this was a huge issue that was keeping them from being able to fully enjoy their home with ease and comfort. We knew the process of Bev and Duane having to apply for a grant would delay this project too long. After a very brief conversation among everyone here at Renewal, it was obvious what needed to be done. We called Bev and Duane and told them we would love the opportunity to install a custom entry door system for them at no charge.
The install was completed yesterday and we were able to visit them this morning to make sure everything was what they were hoping for. Duane tried it out for the first time while we were there and couldn’t have been more thrilled with how easy and wonderful it was for him to get onto the deck! He even said “ta-da!” when he got outside and was able to take this great picture of the two of them.😁
Thank you, Bev and Duane, for allowing us to come into your home and thank you for the reminder of what our company stands for. We feel so honored to be able to help you with this project. We hope you enjoy your new custom entry door system and we wish you many enjoyable warm summer nights on your deck for years to come!
Living History Farms
Renewal by Andersen of Des Moines is happy to be providing a partial donation to help replace the windows in the Church at Living History Farms.
We are proud to be a part the renovation of such a historic landmark in our community.